Changes to Triage Processes

Ballarat Group Practice wish to ensure the safety of everyone within the community, their staff, patients, consulting GP's and Allied Health by continuing appropriate triage for Covid-19.

BGP are making changes to their triage process with concierge at the entrance to each site finishing on the 24th of December however, from the 26th of December our triage process will be handled at reception when being attended for your appointment.

All our sites will be equipped with automatic hand sanitiser's upon entry, masks will remain complusory for anyone entering BGP clinics and signage will be displayed providing guideance. 

Your temperature will be checked, and screening questions will be asked by our reception team.

If you are unwell, please do not enter any of our clinics, instead please ring (03) 53 277 277 and one of our reception team will assist you with an appropriate appointment and advice.

Telehealth consultations are still preferred where suitable, however face-to-face appointments are available whilst still ensuring we maintain the appropriate social distancing within our clinics.

We appreciate your understanding as we transition through more changes as well as courtesy and respect for our staff as they assist you.